Complaint Procedures

We encourage program participants and parents/guardians to be open with the agency about problems. If you are unhappy with something being done by our agency, please bring it to the attention of a staff member.

Information on the informal and formal complaint process is provided in the link below.

Complaint or Appeal of Adverse Action Explanation


Contact Information


Lorain County Board of  Developmental Disabilities

1091 Infirmary Road

Elyria, OH 44035-4805

Telephone: 440-329-3734

Fax: 440-322-2683





Murray Ridge Center
Lorain County Board of Developmental Disabilities Offices
1091 Infirmary Road
Elyria, OH 44035
(440) 329-3734
(440) 322-2683 fax